Privacy Policy

We collect information you voluntarily provide when completing consultation request forms, contacting us, or booking an appointment. This includes:

• Full name, email address, and phone number
• Date, time, and place of birth (required for Astrology and Numerology consultations)
• Property or residence address and floor plan details (required for Vedic Vastu assessments)
• Any additional information voluntarily shared in consultation notes or messages

We also collect technical data automatically when you visit our website, including:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device type and operating system
• Cookie identifiers and session data

We use the information we collect for the following purposes:

• To deliver personalised Vedic Vastu, Astrology, and Numerology consultation services, including the preparation of written reports and live sessions
• To schedule, confirm, and manage your appointments via our booking platforms
• To respond to your enquiries and provide client support
• To send appointment reminders, follow-ups, and service updates where you have opted in to communications
• To improve our website, services, and user experience through aggregated analytics
• To comply with applicable UAE laws and regulatory obligations
• To prevent fraud and maintain the security of our systems

We will not use your personal data for any purpose other than those listed above without obtaining your prior consent.

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers solely to operate our website and deliver our services, including:

• Analytics tools (e.g., Google Analytics) to understand website traffic and usage behaviour
• Scheduling platforms (e.g., Calendly) to manage appointment bookings
• Email service providers for transactional and marketing communications
• Hosting and cloud infrastructure providers who store our website data securely

All third-party providers are contractually bound to protect your data and may only process it for specified purposes. We may also disclose your information where required by UAE law, court order, or governmental authority.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure, access-controlled storage of client records
• Restricted staff access to personal data on a need-to-know basis
• Regular review of our data handling and security practices

While we strive to protect your personal data, no method of transmission over the internet is entirely secure. We encourage you to contact us immediately if you suspect any unauthorised access to your information.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and gather analytics data. The types of cookies we use:

• Essential cookies: Necessary for the website to function correctly, including session management. These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with our website — pages visited, time on site, and traffic sources. Data is anonymised where possible.
• Preference cookies: Store your settings and preferences for a better experience on return visits.

You can control or disable non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

In accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete personal data
• Right to deletion: Request erasure of your personal data, subject to legal retention obligations
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
• Right to object: Object to the processing of your data for direct marketing purposes

To exercise any of these rights, please contact us at the address provided below. We will respond to all legitimate requests within 30 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided personal data without verifiable parental consent, we will take steps to delete such information promptly. If you believe your child has submitted information to us, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our privacy team: